Privacy Policy
Overview
Linnet ("we," "us," "our") operates linnetguides.com, where we sell digital parenting guides, checklists, and printables. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our site or purchasing our products, you agree to the practices described here.
Information We Collect
- Information you provide: your name and email address when you create an account, join our email list, or contact us.
- Order information: the products you purchase and your order history. Payment details are handled by our payment processor, Stripe — we never see or store your full card number.
- Automatic information: basic technical details like your browser type, device, and pages visited, collected through standard analytics.
How We Use Your Information
- To deliver the digital products you purchase and provide customer support.
- To send transactional emails such as order confirmations and delivery links.
- To send marketing emails if you have opted in — you can unsubscribe at any time.
- To improve our guides, website, and your experience.
How We Share Information
We do not sell your personal information. We share it only as necessary to operate the business:
- Stripe — processes payments securely.
- Email delivery — sends transactional and marketing email on our behalf.
- Hosting & analytics — keep the site online and help us understand usage.
We may disclose information when required by law or to protect our rights.
Data Retention
We keep your information for as long as your account is active or as needed to provide our services, comply with legal obligations, and maintain records.
Your Choices
- Access & updates: you can review and update your account information at any time.
- Marketing emails: unsubscribe using the link in any marketing email.
- Account closure: contact us to close your account and request deletion of your data.
Children's Privacy
Our products are purchased by adults for use with children. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
Questions about this policy? Email hello@linnetguides.com.